Online Document eXchange

The privacy practices of this statement ("Privacy Policy") apply to our services available under the domain and sub-domains of ("Website"). Through the Website, ODeX intends to provide a platform and host of services, including but not limited to (1) data entry and documents upload for invoice details and shipment enquires (2) online document management including issue and transfer of documents pertaining to shipment enquiries and transactions and (3) facilitation of electronic payments between you and beneficiary thereof (4) data collection and Payment Management to enable addition of e-convenience fees (5) seamless payment and information management and (6) such other ancillary services to facilitate the above ("Services"). In this Privacy Policy, references to "you" or "User" shall mean references to the End User of the Website, all its contents and the Services (defined below) offered through the Website. The terms "we", "us" and "our" shall mean ODeX.

Your privacy is very important to us. We at ("ODeX") do not sell or rent your personal information to third parties for their marketing purposes. Please read this Privacy Policy to learn more about the ways in which we use and protect your personal information. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

This Privacy Policy describes the information, as part of the normal operation of our services; we collect from you and what may happen to that information. By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is referred to and subject to the Terms of Use, User E-consent and the User Licence Agreement.

Information Collected under the Website

IP addresses and cookies

When you use our Website, we collect and store your personal information from you. Our primary goal in doing so is to provide a safe, efficient, smooth and customized experience. Once you give us your personal information, you are not anonymous to us. To fully use our Website, you will need to register using our online registration form, where you may be required to provide us with your contact and identity information, residence / place of business information, billing information, bank account details and other personal information as indicated on the forms throughout the Website. Where possible, we indicate which fields are required and which fields are optional. You may provide us with a User ID. We may automatically track certain information about you based upon your behavior on our Website. We use this information to protect and serve our users. This information is compiled and analyzed on an aggregated basis. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

Where we store your personal data

Use of the Information Collected under the Website

At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your personal information to identify users using multiple User IDs or aliases. We may compare and review your personal information for errors, omissions and for accuracy. If you provide us with your financial information, we use your information to provide associated support. You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, customize the Website's content, layout and services, and to improve the Website's content and offer additional services. These uses improve the Website and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Website. You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, administrative notices, additional services offered, and communications relevant to your use of the Website. By accepting the Terms of Use (add hyperlink) and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time.

Your Rights and Choices

As stated hereinabove, We do not sell or otherwise disclose personal information we collect about you, except as described in this Privacy Policy. We may share personal information with service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that verify information and provide web hosting, analytics and marketing services. We also may share the personal information we obtain with our subsidiaries and affiliates.

In addition, we may disclose information about you

Your Rights and Choices

We offer you certain choices in connection with the personal information we collect from you. You may choose not to receive email communications from us by clicking on the unsubscribe link in our emails. To update your preferences or submit a request, please contact us as indicated in the “How To Contact Us” section of this Privacy Policy. To the extent provided by the law of your jurisdiction, you may request access to the personal information we maintain about you or request that we correct, amend, delete or block the information by contacting us as indicated below. Where provided by law, you may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information, and we will apply your preferences going forward.

Data Transfers

We may transfer the personal information we collect about you through the Sites to countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy.

How We Protect Personal Information

We maintain administrative, organizational, technical and physical safeguards designed to protect the personal information obtained through the Sites against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Links To Other Websites and Apps

Our Sites may provide links to other websites or apps for your convenience and information. These websites may operate independently from us. Linked sites and apps may have their own privacy notices or policies, which we strongly suggest you review. To the extent any linked websites are not owned or controlled by us, we are not responsible for the websites’ or apps’ content, any use of the websites or apps, or the privacy practices of the websites or apps.


When provide or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you put in before it is sent to us. Furthermore, all of the data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies.

Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by You also may write to: Address: Odex India Solutions Pvt. Ltd., 606-607, Damji Shamji Corporate Square, Laxmi Nagar, Ghatkopar East, Mumbai – 400 075. India.